Frank C.
I just wanted to let you know how pleased I am after having had a pre-purchase inspection performed on my 1996 Porsche 993 by your shop. The service I received from Matthew and Jeff was outstanding. I had many reservations about purchasing a fourteen year old Porsche after hearing and reading several horror stories from people who had bought similar cars that "looked" to be in pristine condition only to find out, after the fact, that they were stuck with multiple repairs costing into the thousands. Worse, I had also heard of people buying sight unseen AND having had a PPI performed, but the car arrived...shall we say...in less than accurately described condition by both the seller and the shop that performed their PPI. So, needless to say, I had my apprehensions. I searched the forums for recommendations on a trustworthy shop in or near Atlanta to inspect my car, essentially being my "eyes" since I did not want to book a flight to see the car until it had at least been properly examined and ok'd by a reputable professional. Motor Werks Racing came up as one of the shops in the area that was held in high regards.
Deciding on Motor Werks as a potential shop to conduct the PPI, I then contacted your office and spoke with Jeff, who courteously provided me some information on the PPI, and who then put me in touch with Matthew who would be peforming the inspection himself and who would be giving me more in-depth details as to what he would be doing to the car. I was truly impressed with how much information Matthew was able to share with me, and without rushing through it either. He patiently explained to me what I needed to know and answered every question I had for him in detail. This would be my first Porsche, and I laid a ton of questions on him. He answered every one of them, and did so in such a way that a novice like myself was able to understand. I felt very comfortable in my decision to have him perform the PPI on my soon to be 993.
Matthew called me at intervals during the PPI to keep me informed of how the inspection was going, describing every detail he found regarding the car's condition inside and out. Overall, the car checked out wonderfully but there were some cosmetic imperfections that Matthew detected and he explained them to me so I knew what to look for. I expected to notice these things right away when I finally saw the car in person. I am extremely picky about such things, but when I saw the car myself, I could hardly notice these things that Matthew detected. My point in explaining this is that Matthew is even pickier than I am, and that's saying a lot about his dedication to giving his customer the most accurate description of the car. Honestly, I feel that my best interest was his top priority, and I went on to buy my car in total confidence that it was mechanically sound. So confident was I, that I decided to drive the 15 hours home to Texas. Needless to say, the car performed wonderfully. Everything was solid, from the clutch to the motor and everything in between.
The only thing I could ask more of Motor Werks is that you please relocate to Texas so that I can continue my patronage.
My best to Jeff, and especially Matthew.
Sincerely,
Frank C.